TERMS AND CONDITION

HARSH AMBER (HA/we/us/our) provides you with premium quality clothing, accessories, rakhi hampers on our website www.harshamber.com. Please read Terms and Conditions in conjunction with our Privacy Policy. These Terms and Conditions govern your use of the Website to browse and/or purchase the range of clothing products (Products) or Rakhi Hampers displayed by us on the Website. By visiting our website www.harshamber.com and/or making any purchase, you indicate to have read, understood, and agree to accept & abide by the most recent version of these Terms and Conditions and all other applicable laws and regulations, without any limitation or qualification.

PRODUCT AND/OR SERVICE DISCLAIMER

We strive to ensure that the Product supplied to you corresponds as closely as possible to the product displayed and described on the Website. As most of our raw materials are natural and sustainable or recycled, Handwoven, Hand-dyed and hand-made in nature, there will be obvious variations in the feel of the fabric, construction and colour of the actual product. Please verify your size before placing an order. You can do so by referring to our size chart. We reserve the right to change or discontinue any content of the website at any time without any notice. The changes or discontinuation shall not affect the orders for which we have sent an Order Confirmation.

PRICES AND PAYMENT

The price of the products will be as displayed on our website. The prices on the website includes Goods and Service Tax (GST) on the selected product. Our payments partner is Razorpay. Please refer to the Terms and Conditions of Razorpay.

SHIPPING AND DELIVERY

Clothing Product will be shipped within 12-15 working days for an order of upto 3 pieces. For more than 3 products, 2 more days will be added for each product. Weekends and public holidays are not considered as working days.

Accessories and Rakhi Hampers will be shipped the next working day. Weekends and public holidays are not considered as working days.

DOMESTIC SHIPPING

shipping is not chargeable. Once the product is dispatched, the shipping could take about 3-6 working days, subject to your geographical location within India.

INTERNATIONAL SHIPPING

International shipping is chargeable. For international shipping, you may have to pay additional duty charges, if levied when the product reaches your country. Harsh Amber takes no responsibility for non-delivery of orders due to unsettled duty/tax charges, and will provide no refund for the same. Once the product is dispatched, the shipping could take about 7-12 working days depending on your geographical location. A mail containing details of the service provider as well as the tracking information will be sent to you within 48 hours after an order is shipped from our warehouse.

RETURN & REFUND/EXCHANGE

Your product is eligible for Return & Refund/Exchange only if the product delivered is incorrect and different from the order placed or has any manufacturing defect. Refund/Exchange will be initiated once the received product has undergone our quality check. Returned items must not be worn, washed or altered and should have all the tags intact. Harsh Amber holds the right to refuse any Return if the product does not comply with the above. The products purchased on sale/discount cannot be returned & refunded/exchanged. Refunds/exchange will be initiated within 15-30 days of receiving the products back.

Accessories and Rakhi Hampers are not returnable.

CANCELLATION

Orders can be cancelled/refunded only if informed within 2 hours of placing order. Products ordered on sale/discount cannot be cancelled/refunded. Refunds will be initiated withing 3 working days. The time taken for the refunded amount to reflect in your account varies according to your bank/geographical location. Harsh Amber holds every right to cancel an order, at any point of time/for any reason whatsoever, in which case, a refund will be issued to the customer.

ALTERATIONS

The products can only be altered depending on the limitations of the product and availability of trims at a pre-decided cost which will be shared once the request of alteration is raised with us over email at knock@harshamber.com within 48 hours from the time it has been delivered.

INTELLECTUAL PROPERTY

All content displayed on our website (products, logo, icons, images, texts, data) are property of Harsh Amber. You are not allowed to download, modify or reproduce any content or link our website with any other website or document without a written permission from us. Any violation on our trademark will be liable for legal action.

CHANGES TO TERMS AND CONDITIONS

We may from time to time change the Terms and Conditions and it is recommended that you stay updated with the same. Such changes will be effective immediately upon being posted on the Website. Your continued use of the Website will be deemed to constitute your acceptance of all revised Terms and Conditions.

GOVERNING LAW

The use of our website and the product purchase contracts through our website shall be governed by the laws of India. Any dispute related to the use of the website shall be subject to the exclusive jurisdiction of the Court in Ranchi, Jharkhand.